Refunds & Cancellations Policy

Last Updated: 16 August 2026

Thank you for shopping with PMC Kannada. This Refunds & Cancellations Policy explains the terms applicable to cancellations, returns, replacements and refunds for purchases made through our website.

1. Order Cancellation

Customers may request cancellation of an order before the order has been shipped.

To request cancellation, please contact us as soon as possible with your order number and registered contact details.

Once an order has been shipped, cancellation may not be possible. In such cases, the customer may need to follow the applicable return process.

2. Returns

We accept returns only for eligible products and situations, such as:

• Product received in damaged condition.

• Wrong product received.

• Product received with a manufacturing or quality defect.

• Product significantly different from the product description.

Products must be returned in their original condition and, where applicable, with the original packaging and accessories.

Certain products may not be eligible for return due to their nature, condition or applicable requirements.

3. Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact us as soon as possible after delivery.

Please provide:

• Order number

• Description of the issue

• Photographs or videos showing the product and packaging, where applicable

We will review the request and, where the claim is approved, provide an appropriate replacement or refund.

4. Refunds

Once a return or refund request is approved, the refund will be processed through the applicable payment method or payment gateway used for the purchase.

The time taken for the refund to appear in the customer's account may vary depending on the payment provider, bank or financial institution.

PMC Kannada is not responsible for delays caused by banks or payment service providers after the refund has been initiated.

5. Shipping Charges

Shipping charges, if applicable, may not be refundable unless the return is due to an incorrect, damaged or defective product supplied by us.

6. Non-Returnable Products

Products that have been used, damaged after delivery, altered, or returned without the required original condition or packaging may not be eligible for return or refund.

Digital products, downloadable content, opened or used products, and other products specifically identified as non-returnable may also be excluded from returns.

7. Refund Approval

All return and refund requests are subject to verification and approval by PMC Kannada.

Approval of a refund request does not guarantee an immediate refund. The refund will be initiated after the applicable verification and return process has been completed.

8. Payment Gateway

Payments on our website are processed through our authorized payment gateway, Cashfree Payments.

Refunds for eligible transactions will be initiated through the applicable payment/payment gateway process.

9. How to Contact Us

For cancellation, return or refund requests, please contact us with your order details:

PMC Kannada

📧 Email: pmckannada@gmail.com
📞 Phone: 9980454559
🌐 Website: pmckannada.org

Please include your order number in your communication so that we can process your request efficiently.

10. Policy Updates

PMC Kannada reserves the right to update or modify this Refunds & Cancellations Policy from time to time. Any changes will be published on this page with the updated date.

By placing an order through our website, you acknowledge that you have read and agreed to this Refunds & Cancellations Policy.